- We truly believe we make some of the most innovative products in the world, and We offer FREE worldwide shipping and the typical delivery time frame is between 5-15 business days.
- If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. We have a risk-free 30-day guarantee that begins only when you receive the ITEM!
The handpan drum is constructed with heavy-duty nitrogen stainless steel material, The color of each handpan will be different due to the different heating temperatures when the craftsman uses the quenching treatment. Our handpan drums are handmade, there are obvious traces of manual thumping.
Handpan drum in D Minor 9 notes, including 1 center note and 8 tone (D3/A3/bB3/C4/D4/E4/F4/G4/A4).
【Ethereal and Healing Sound】:The beautiful sound of this handpan drum will make your mind and soul feel a sense of purity and calm. you can explore yourself more deeply in the ethereal sound, then achieve inner peace. This sound is pretty helpful for calming down your emotions.
【Widely Use 】Great for mediation, classrooms, or for children to experiment with music,release pressure, performances, festival celebration, friends & families gathering, etc.
For beginners, the sound of mallet will be better than the sound of hands.It's difficult to play well sound with the hand.You need to pratice with your hand.
【Easy to Carry & cleaning】 The handpan drum instrument includes 1 carry bag, 1 handpan mallet,1 handpan stand,1 dust-free cloth. The included handbag makes your hand drum more convenient to store and carry, and a dust-free cloth for easy cleaning.
Package list:(Style only drum without accessories)
SHIPPING & DELIVERY
Due to COVID-19 the shipping and processing can take longer than expected.
All orders are carefully packaged, prepared and shipped out as fast as possible. We offer FREE worldwide shipping and the typical delivery time frame is between 5-15 business days.For more exact shipping times please consult our Shipping Policy, because certain locations have much faster shipping than the typical delivery time frame. Once your order is shipped you will receive a tracking number so you know where it is all the time!
30 DAY RISK-FREE GUARANTEE
We have a risk-free 30-day guarantee that begins only when you receive the ITEM!
If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at handpanbuy@outlook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at handpanbuy@outlook.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
When can I expect to receive my shipment?
All orders are shipped from our warehouse within 3 business days of the order being placed. Shipment will arrive in between 5-15 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.
How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.
Which countries do you ship to?
Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order. To know more about our destination listings, contact us via handpanbuy@outlook.com.
How can I change my Shipping Address?
Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via handpanbuy@outlook.com to request for such changes.
Can I deliver to another address, other than my card billing address?
Yes, it is possible.
How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.